Lowongan Kerja Customer Service Manager di PT AD Time Indonesia ( Indo arloji) | Karir.com
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Customer Service Manager
IDR 10.000.000 - 15.000.000
  • DKI-Jakarta
  • Layanan Pelanggan
  • Setidaknya 2 tahun
  • Manajer - Departemen
  • Sarjana/S1
Description

Main Responsibility:

  • Deal directly with customers either by telephone, email, or face to face
  • Respond promptly to customer inquiries
  • Handle and resolve customer complaints
  • Obtain and evaluate all relevant information to handle product and service inquiries
  • Maintain customer databases
  • Manage administration
  • Communicate and coordinate with internal departments
  • Provide feedback on the efficiency of the customer service process
  • Monitoring the team’s performance
Requirements

Requirements:

  • Female
  • Min. 28 years old
  • Minimal 2 years of experience as Customer Service Manager
  • Bachelor degree in any major or equivalent
  • Have knowledge of customer service principles and practices
  • Able to operate computer & willing to learn customer service system
  • Have a good communication skills and listening skills (Customer Service orientation)
  • Able to work under pressure (handling customer complaint & customer needs)
  • Excellent organizational and leadership skills
  • Willing to be palced at Pantai Indah Kapuk, Jakarta Utara