Lowongan Kerja CS & ePromoter Operation di PT Indo Human Resource | Karir.com
S98787713
CS & ePromoter Operation
Gaji Kompetitif
  • head office - Jakarta Selatan
  • Layanan Pelanggan
  • Setidaknya 1 tahun
  • Pemula / Staf
  • Diploma, Sarjana/S1
Description
  • As a liaison between various department and relevant parties, internal and external; to compile and provide accurate, valid and complete information about products and services, including the training arrangement, that are needed to handle customer enquiries and complaints.
  • Build sustainable relationships and trust with various department and relevant parties, through open and interactive communication
  • Monitor and evaluate all incoming enquiries & issues, identifying and assessing information and recommendation needed to achieve customer satisfaction; provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
  • Evaluate all weekly and monthly metrics, including the gap between sales target and sales actual and analyze all continuous improvement plan and prepare reports and updates accordingly.
  • Effectively communicating business insights and plans to cross-functional team members and management
  • Follow communication procedures, guidelines and policies accordingly
Requirements
  • As a liaison between various department and relevant parties, internal and external; to compile and provide accurate, valid and complete information about products and services, including the training arrangement, that are needed to handle customer enquiries and complaints.
  • Build sustainable relationships and trust with various department and relevant parties, through open and interactive communication
  • Monitor and evaluate all incoming enquiries & issues, identifying and assessing information and recommendation needed to achieve customer satisfaction; provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
  • Evaluate all weekly and monthly metrics, including the gap between sales target and sales actual and analyze all continuous improvement plan and prepare reports and updates accordingly.
  • Effectively communicating business insights and plans to cross-functional team members and management
  • Follow communication procedures, guidelines and policies accordingly
Disclaimer: melamar pekerjaan di Karir.com tidak dipungut biaya

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