- Bagikan
- Jakarta - Prov. DKI-Jakarta
- Manajemen Mutu (ISO)
- Setidaknya 2 tahun
- Supervisor
- Sarjana/S1
Description
- Responsible for product design evaluation to identify risks associated with the product/service and developing the UAT steps from Revenue Assurance and Fraud management perspective
- Testing of products based on pre-defined testing scenarios for new products to be implemented ensuring quality of deliverable in the defined timeline
- Provide feedback to revenue assurance and fraud operations team for design and development of controls for New products implemented wherever required
- Ensure that overall product development is in line with Product concept note and change request form, review discrepancies and communicate to relevant stakeholders as per the defined process
- Responsible for post-product roll-out tests & validation to ensure that product behaves the same way in live environment like it did in test environment
- Responsible for monitoring and validation of customer charging and billing post product launch and highlighting issues to relevant stakeholders and close looping
- Support in product decommissioning wherever required
- Support in transformation projects/OSS BSS migrations as a representative of FRAME team
- Conducting UAT and sign-offs in transformation projects/OSS BSS migrations
- Ensuring that all the test-steps are performed as per the project plan and ensuring quality of deliverable
Requirements
- 2+ years of experience in product assessment / design in telecom Sector or at least 3+ year of experience in a complex, technology-oriented industry
- Good knowledge of telecommunication products and services
- Strong knowledge with revenue and fraud risks associated with telecom products
- Good experience in control development and risk assessment
- Good knowledge of SQL, Talend, and Power BI
- Basic knowledge of Python, RPA and AI ML is a plus
- Basic knowledge of Financial and accounting is a plus
- Basic knowledge of project management is a plus
- Knowledge of telecom fraud types and methods of detection, correction and prevention is a plus
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Pilih Cabang
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