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}</style><div id="content"><div class="loading"></div><div class="tdd-opportunities-section" style="position: relative;"><div class="bm-opportunity-profile__new__nav"><div class="bm-opportunity-profile__new__nav__left" style="color: #4A90E2;" onClick="goBack()"><i class="icon icon-arrow-left2"></i></div><div class="bm-opportunity-profile__new__nav__right" style="color: #E3E8EF;"></div><div class="bm-opportunity-profile__new__nav__right__option"><i class="fa fa-ellipsis-h force-fontawesome" style="font-size: 16px; color: #000;"></i></div></div><div class="option-popup"><ul><li class="bm-opportunity-profile__new__nav__right__share">Bagikan</li></ul></div><div class="bm-opportunity-profile__new"><div class="bm-opportunity-profile__logo__new"><img class="bm-opportunity-profile__logo__img__new" onerror="this.onerror=null;this.src='https://karir-production.nos.jkt-1.neo.id/assets/images/company/no_image.png';" src="https://karir-production.nos.jkt-1.neo.id/logos/56/8225056/PT.-SWAPRO-International-Pekanbaru.jpg" alt="Pt. swapro international pekanbaru" /></div><time class="bm-opportunity-profile__title__date__new">8 Februari 2023</time><div class="bm-opportunity-profile__title__new">Service Desk IT Call Center</div><div class="bm-opportunity-profile__title__company"><a href="/companies/1116683">PT Swapro International</a></div><span class="salary" style="">IDR 4.500.000 - 5.000.000</span></div><div class="b-modal" id="report-modal" style="display: none;"><div class="b-modal__body modal-mobile-body" id="report-modal-body"><div class="modal__title__mobile" id="report-modal-title"><h4 class="modal-title"><strong>Laporkan Lowongan Ini</strong></h4></div><div class="modal__info__mobile" id="report-modal-info"><form action="#" accept-charset="UTF-8" method="post"><input name="utf8" type="hidden" value="✓" /><input type="hidden" name="authenticity_token" value="7aR8KMxi/DxRGP3G0nmQd4jy86Y1eLB6FVn0hunTQ59EkGmQeDXAPXXiui9UIFMrztlRmcu0niAwIWkXMA87qw==" /><h5><strong>Alasan</strong></h5><ul><li class="reason-list-container"><input type="radio" name="report_reason" id="report_reason_0" value="0" /><label for="report_reason_0">Ini penipuan, meminta bayaran, atau memposting link mencurigakan</label></li><li class="reason-list-container"><input type="radio" name="report_reason" id="report_reason_1" value="1" /><label for="report_reason_1">Ini beriklan atau spam</label></li><li class="reason-list-container"><input type="radio" name="report_reason" id="report_reason_2" value="2" /><label for="report_reason_2">Ini diskriminatif atau mengandung SARA</label></li><li class="reason-list-container"><input type="radio" name="report_reason" id="report_reason_3" value="3" /><label for="report_reason_3">Ini tidak sesuai (alamat, gaji, job desc)</label></li><li class="reason-list-container"><input type="radio" name="report_reason" id="report_reason_4" value="4" /><label for="report_reason_4">Lainnya</label></li></ul><h5><strong>Kronologi<span class=red-text>*</span></strong></h5><textarea name="report_chronology" id="report_chronology" rows="10" placeholder="Tulis kronologi. Apabila Anda memiliki bukti video, harap upload video ke cloud atau Youtube, dan lampirkan link di sini"> </textarea><hr /><h5><strong>Unggah Bukti</strong></h5><div class="upload-image-container"><label id="upload-report-image-button" for="upload-report-image" style="flex-shrink: 0;"><img id="upload-image-icon" src="/assets/images/icons/upload_image_icon.png" /><input type="file" accept="image/*" id="upload-report-image" style="display:none" name="report_image[]" /></label><span id="upload-info" style="margin-left: 10px;">Format JPG atau PNG.<br>Ukuran maksimum total file 2 MB.</span></div></form><div class="report-button-container"><button class="b-button report-button" id="cancel-report"><strong>Batalkan</strong></button><button class="b-button report-button" id="submit-report"><strong>Kirim</strong></button></div></div></div></div><div class="bm-opportunity-stat"><ul class="bm-opportunity-stat__left"><li class="bm-opportunity-stat__item"><i class="bm-opportunity-stat__icon icon-Location"></i><div class="bm-opportunity-stat__value">All Jabodetabek - Prov. DKI-Jakarta</div></li><li class="bm-opportunity-stat__item"><i class="bm-opportunity-stat__icon icon-JobFunction"></i><div class="bm-opportunity-stat__value">Layanan Pelanggan</div></li><li class="bm-opportunity-stat__item"><i class="bm-opportunity-stat__icon icon-Experience"></i><div class="bm-opportunity-stat__value">Setidaknya 1 tahun</div></li></ul><ul class="bm-opportunity-stat__right"><li class="bm-opportunity-stat__item"><i class="bm-opportunity-stat__icon icon-CareerLevel"></i><div class="bm-opportunity-stat__value">Pemula / Staf</div></li><li class="bm-opportunity-stat__item"><i class="bm-opportunity-stat__icon icon-Education"></i><div class="bm-opportunity-stat__value">SMA/SMK/Sederajat</div></li></ul></div></div><div class="tdd-opportunities-section__new"><div class="tdd-opportunities-section__new__title">Description</div><div class="i-matte"><div class="b-matte"><section class="b-matte__content"><p>Menerima komplain dari user melalui jalur komunikasi telpon, email, chat. Mencatat komplain tersebut pada sistem.</p><p>Melakukan penyelesaian perbaikan, menyelesaikan ticket dari user ataupun service desk, dan eskalasi ke tim</p><p>Engineer jika diperlukan. Memonitor tiket insiden atau permintaan (SR) sesuai dengan SLA.</p></section></div></div></div><div class="tdd-opportunities-section__new"><div class="tdd-opportunities-section__new__title">Requirements</div><div class="i-matte"><div class="b-matte"><section class="b-matte__content"><ul><li>Memiliki pengalaman sebagai IT support / Helpdesk selama<br>minimal 6 bulan</li><li> Memiliki pengetahuan dan pengalaman dalam menangani<br>sistem komputer baik hardware dan software, perangkat<br>mobile, printer, wifi, ip phone, file sharing</li><li>basic IT troubleshooting, customer service<br><br></li></ul></section></div></div><div class="alert alert-danger-custom"><i class="fa fa-exclamation-triangle force-fontawesome"></i> <strong>Disclaimer:</strong><span style="color: black;"> melamar pekerjaan di Karir.com tidak dipungut biaya</span></div></div><div class="side-notification-background" style="height: 100%; width: 0px; position: fixed; display: block; background-color: rgba(0,0,0,0.5); top: 0; 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var url_ajax_apply = "/1352913/ajax_apply"; function applyPost(completing_requirement_only, all_rules_done){ $('.loading').show(); var checked_branch = $.map($('input[name="branch[]"]:checked'), function(c){return c.value; }); var ajax_apply_data = { branches: checked_branch} ; $.post( url_ajax_apply, ajax_apply_data, function( resp ) { if (!completing_requirement_only || resp.type == "notice") { forceDisplayFlash(resp.type, resp.message); } if (resp.type == "notice"){ if (all_rules_done) { $('#apply-button-submit-page').addClass('grey-disabled').removeClass('--blue-2'); $('#apply-button-submit-page').addClass('--disabled'); $('#apply-button-submit-page').val('Sudah dilamar'); } else { $('#apply-button-submit-page').val('Lengkapi Persyaratan'); } pushData('apply'); } $("html, body").animate({ scrollTop: 0 }, "slow"); }).always(function() { $('.loading').hide(); }); } function checkBeforeApply(){ $.get(url, function(data, status){ if (data['has_quizzes'] == true) { $('.modal-quiz-show').show(); 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if (count_branches > 0){ $('#opportunity-branch').show(); return; } checkBeforeApply(); }); $("#apply-button-submit").click(function(e) { e.preventDefault(); checkBeforeApply(); }); // showWidget(); }, false);</script></div><div class="related_ads" style="padding: 15px;"><div style="height:60px;"><h4 style="float:left; color: #1D62AE; font-size: 14px; font-weight: bold; line-height: 17px; margin-bottom: 10px;">Lowongan Serupa</h4></div><div id="home-mobile-new-job" style="overflow: scroll;"><div class="scroll-right-box"><div class="b-no-data-found">Tidak ada data</div></div></div></div><div class="b-modal" id="opportunity-branch" style="z-index: 1001" data-id="1352913"><div class="b-modal__body modal-mobile-body" id="opportunity-branch-mobile-body"><div class="b-modal__title__mobile">Pilih Cabang<i class="ion-md-close b-modal__close__mobile"></i></div><div class="b-modal__info__mobile"><ul><li><input type="checkbox" name="branch[]" id="branch_15529" value="15529" class="filled-in item-branch" /><label for="branch_15529">All Jabodetabek</label></li></ul></div><div class="b-modal__button__mobile"><input type="submit" name="commit" value="Lamar" class="b-button --blue-2 signed-in-apply apply_button_new apply_button_branch" id="apply-button-submit" /></div></div></div><div class="b-modal" id="pop-up-subsribe" style="display: none"><div class="b-modal__content --wide"><div class="b-modal__body"><img src="https://karir-production.nos.jkt-1.neo.id/assets/images/notif-03.png" style="max-width: 220px; max-height: 100px" /><p style="text-align: center; margin-bottom: 20px; color: #1D62AE; font-size: 14px; font-weight: bold; line-height: 17px;">Dapatkan rekomendasi lowongan-lowongan terbaru dengan meninggalkan email Anda di bawah ini.</p><form action="/opportunities/1352913/subscribe?source=POP_UP" accept-charset="UTF-8" method="post"><input name="utf8" type="hidden" value="✓" /><input type="hidden" name="authenticity_token" value="owNKsdSu6mrqJp9cdWd5dldJBPmf4zvie7PLAuhsfx0KN18JYPnWa87c2LXzProqEWKmxmEvFbhey1aTMbAHKQ==" /><input type="email" name="email" id="email" placeholder="Input email anda" class="input_email_subscribe" style="margin-bottom: 10px;" required="required" /><input type="submit" name="commit" value="OK" class="b-button --blue-2 job-subscribe" /><a class="popup-job-skip" id="closePopupSubscribe" href="javascript:void(0)">Lewati</a></form></div><div class="close-modal b-close --default"></div></div></div><script type="text/javascript">window.addEventListener('load', function () { $(document).on("click", ".bm-opportunity-profile__new__nav__right__option", function(e){ $('.option-popup').show(); 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